TROUBLESHOOTING

HOW TO USE AN APP

I WOULD LIKE TO KNOW HOW TO USE A TV APP

Here's what you can do:

stepOutline01

GO TO THE MENU OF THE UPC TV BOX

You can find your apps in the menu of the UPC TV Box. Press the menu button on the remote control and go to the «Apps» section.

Remote TV Guide Mobile
stepOutline02

SELECT THE DESIRED APP

  • Select the app that you want to use. If you're prompted to log in, make sure that you have an active subscription to use that specific app. If you do not have a subscription yet, follow this link for more information.

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Qualtrics survey
 

I WOULD LIKE TO KNOW HOW TO USE A TV APP

Here's what you can do:

stepOutline01

GO TO THE MENU OF YOUR TV BOX

You can find your apps in the menu of the UPC TV Box. Press the menu button on the remote control and go to the «Apps» section

Remote TV Guide Desktop
stepOutline02

SELECT THE DESIRED APP

  • Select the app that you want to use. If you're prompted to log in, make sure that you have an active subscription to use that specific app. If you do not have a subscription yet, follow this link for more information.

Was this not what you were looking for? Click below for other topics.

Qualtrics survey
 

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