CS6100

What does the error message mean?

The account has been temporarily blocked.

This is how you can proceed.

CHECK YOUR ACCOUNT BALANCE IN MY UPC

Check in My UPC whether your account has been temporarily blocked

If it is because of a bill that you overlooked, you can pay the total outstanding amount quickly and securely in My UPC. You can find more information here.

Is the account blocked for another reason or does My UPC not show that the account is blocked? Our customer service will be happy to help you:

0800 66 88 66

Kontakt | Telefon, E-Mail, Shop, Service Point
 
 

Service information and network issues 

Here you can find information about disruptions on the UPC network.

Service status
 
 
Kontakt | Community
 
 

Community

Do you have a question? Discuss it with the Sunrise Community.

Visit the Community
 
 
Kontakt | Twitter
 
 

Social Media

We also answer your questions via Twitter or Facebook.

Twitter
Facebook