CS10070

What does the error message mean?

Due to a problem with the server, the channel cannot be shown at the moment.

This is how you can proceed.

RESTART YOUR UPC TV BOX.

  • Restart the UPC TV Box by carefully unplugging the power cord and plugging it back in after 30 seconds.
  • Wait until the box has completely restarted and the transmitters have been reset. This may take up to 30 minutes, so leave the box on.
  • Check if the problem is solved now.

Were you not able fix the problem? Our customer service will be happy to help you:

 
 

Service information and network issues 

Here you can find information about disruptions on the UPC network.

 
 
 
 

Community

Do you have a question? Discuss it with the Sunrise Community.

 
 
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Social Media

We also answer your questions via Twitter or Facebook.