TROUBLESHOOTING
UNABLE TO MAKE CALLS TO A SPECIFIC NUMBER
I AN UNABLE TO MAKE CALLS TO A SPECIFIC NUMBER WITH MY FIXED NETWORK
Here is what you can do:
CALL THE NUMBER USING ANOTHER PHONE
Please try calling the same number using a different phone line that does not use the same connections, for example, with a mobile phone or a different landline, to check if the issue persists.
If the issue persists, then it there is most likely a problem with the number you are trying to reach. If the issue only occurs when calling from your own UPC fixed network, please proceed to the next step.
GIVE US A CALL
There might be a problem with your connection that has to be looked at more closely. Please contact us on 0800 66 88 66.
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Qualtrics survey
I AM UNABLE TO MAKE CALLS TO A SPECIFIC NUMBER
WITH MY FIXED NETWORK
Here is what you can do:
CALL THE NUMBER USING ANOTHER PHONE
Please try calling the same number using a different phone line that does not use the same connections, for example, with a mobile phone or a different landline, to check if the issue persists.
If the issue persists, then it there is most likely a problem with the number you are trying to reach. If the issue only occurs when calling from your own UPC fixed network, please proceed to the next step.
GIVE US A CALL
There might be a problem with your connection that has to be looked at more closely. Please contact us on 0800 66 88 66.
Was this not what you were looking for? Click below for other topics.
Survey
Qualtrics survey
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